ADHESIVEBUMPERS.EU INTERNET PORTAL OPERATOR

Igor Bujdos SMB

Street and number: Boksanská 1345/9
City and postal code: 09101 Stropkov
Country:  Slovakia
ID: 52962873
VAT number: 1074433734

WORKING TIME

MONDAY
8:30 a.m. – 5:30 p.m.
TUESDAY 8:30 a.m. – 5:30 p.m.
WEDNESDAY 8:30 a.m. – 5:30 p.m.
THURSDAY 8:30 a.m. – 5:30 p.m.
FRIDAY 8:30 a.m. – 5:30 p.m.

RESPONSIBLE PERSON

Igor Bujdos

tel: +421 948 349 229
email: info@adhesivebumpers.eu

I. ON REGISTRATION

“We declare that the data is only used for identification purposes when purchasing in our e-shop and will not be provided to third parties or otherwise misused. By confirming the registration, I agree to the sending of offer e-mails from the online store of the company Igor Bujdoš SMB – www.adhesivebumpers.eu, in accordance with Act no. 480/2004 Sb. About some information society services. ”

Offer e-mails will be sent a maximum of twice a month and the size of individual e-mail messages will not exceed 50kB. You can cancel the e-mail newsletter service at any time at the e-mail address: info@adhesivebumpers.eu , or at the fixed address given.

Orders can be placed without registration.

II. ACCEPTANCE AND EQUIPMENT OF THE ORDER, PURCHASE AGREEMENT

The buyer’s order is a draft of the purchase contract and the purchase contract itself is concluded at the moment of delivery of the binding consent of the buyer and the seller with this proposal (binding confirmation of the order by the seller). From this moment, mutual rights and obligations arise between the buyer and the seller.

By concluding the purchase contract, the buyer confirms that he has read these terms and conditions, including the complaint conditions. The buyer is sufficiently informed of these terms and conditions and the complaint procedure by placing the order itself and has the opportunity to become acquainted with them.

The seller reserves the right to cancel the order or part thereof before concluding the purchase contract in the following cases: the goods are no longer produced or delivered or the price of the delivered goods has changed significantly. In the event that this situation occurs, the seller will immediately contact the buyer to agree on further action. In the event that the Buyer has already paid part or all of the purchase price, this amount will be transferred back to his account, the Purchase Agreement will not be concluded.

All orders received by this store are binding. The order can be canceled before it is shipped. In the event that the order is not canceled before the shipment, and will be shipped, the customer may be required to reimburse the costs associated with the shipment of goods. You are automatically informed about the receipt of the order by e-mail. In the detail of each product and in the order confirmation, the delivery time of goods that were not in stock is assumed. For each item, it is shown whether the goods are in stock or not. If the goods are not in stock or in the supplier’s warehouse, we will inform you immediately about the next delivery date.

ORDER CANCELLATION

If you cancel the order within 12 hours, we consider the order to be canceled. You can send the cancellation by e-mail or make it by phone. When canceling the order, it is necessary to state your name, e-mail and order number.

III. TYPES OF TRANSPORT BY PUBLIC CARRIERS:

Transport price list

TYPE OF TRANSPORT up to 2000€ OVER € 2000
REMAX courier service  € 30.00 Free
Personal collection Free Free
DPD courier service  € 25.00 Free
GLS courier service  € 16.00 Free

The price of transport includes the possibility of Saturday delivery and the customer will be notified by SMS or e-mail about the method and time of delivery.
Complaints about the shipment are possible within 3 days of delivery, provided that the damage was not obvious at delivery!

If the package is visibly damaged or if the protective tape is broken, file a complaint directly with the carrier. The supplier is not liable for damage caused during transport.

Postage, unless otherwise stated, is charged at 5 euros.

The price does not include any other services, because Slovenská pošta does not offer them. If the ordering party is not found, he will receive a notification of delivery of the shipment in the mailbox. He can pick up the shipment at the specified post office or request re-delivery. For these shipments, no communication with the carrier is possible and we have no possibility to influence or monitor the shipment in detail. The maximum weight of one package is 3 kg, in the case of a higher weight, the delivery price will be higher.

WARNING! If the package is visibly damaged or if the protective tape is broken, file a complaint directly with the carrier. The supplier is not liable for damage caused during transport.

The shipment is usually delivered within 3 days of dispatch. The customer is informed about the sending by e-mail or SMS.

IV. WARRANTY

You will always find a tax document in the package. The warranty period begins on the date stated on the document. The warranty period is stated for each product in the detail of the goods. In case of dispute, the warranty period may be extended by 5 (in words five) days as compensation for the transport time.

V. DISCLAIMER OF THE PURCHASE AGREEMENT – GENERAL INFORMATION

In the event that the thing is not in accordance with the purchase contract upon acceptance by the buyer (hereinafter referred to as “conflict with the purchase contract”), the buyer has the right to sell the thing free of charge and without undue delay to the status corresponding to the purchase contract. the buyer’s requirements either by exchanging the item or by repairing it; if such a procedure is not possible, the buyer may request a reasonable discount on the price of the item or withdraw from the contract. This does not apply if the buyer knew about the conflict with the purchase contract before taking over the thing or caused the conflict with the purchase contract himself. A discrepancy with the purchase contract, which manifests itself within six months from the date of taking over the thing, shall be considered a conflict already existing at the time of taking over, unless it contradicts the nature of the thing or unless it is proven otherwise.

We provide a statutory warranty period for the goods.

VI. THE CONSUMER ‘S RIGHT TO WITHDRAW FROM THE CONTRACT

If the purchase contract is concluded by means of distance communication (in the online store), the consumer has the right to withdraw from the contract within 14 days of receipt of the goods. In this case, the consumer contacts the seller and preferably states in writing that he withdraws from the contract, stating the order number, date of purchase and account number for the refund. Withdrawal from the contract must be delivered no later than the last day of the 14-day period. In special cases, the return period may be extended, depending on the circumstances, but not longer than 30 days from delivery.

However, this provision of the law cannot be understood as the possibility of borrowing goods free of charge. In the case of exercising the right to withdraw from the contract within 14 days of taking over the performance, the consumer must give the supplier everything he has obtained on the basis of the purchase contract. If this is no longer possible (eg the goods have been destroyed or consumed in the meantime), the consumer must provide monetary compensation in return for what can no longer be issued. If the returned goods are only partially damaged, the seller may claim damages from the consumer and set off his claim against the returned purchase price. In such a case, the seller is obliged to prove the damage. In such a case, the seller returns to the consumer only the reduced purchase price.

In addition, the seller may include in the purchase price to be refunded to the buyer his actual costs incurred in connection with the return of the goods (transport costs, etc.).

THE CONSUMER DOES NOT HAVE THE RIGHT TO WITHDRAW FROM THE CONTRACT, IN THE CASE OF CONTRACTS:

for the provision of Services, if their performance was started with his consent before the expiration of the period of 14 days from the acceptance of the performance,
for the delivery of goods or services whose price depends on financial market fluctuations independently of the seller’s will,
for the delivery of goods adjusted according to a person, as well as goods that are subject to rapid destruction, wear or obsolescence,
for the supply of audio and video recordings and computer programs, if the buyer breaks their original packaging,
for the supply of newspapers, periodicals and magazines consisting of a game or lottery.

VII. DELIVERY AND DELIVERY CONDITIONS

Some shipments can be divided into several packages. Postage remains unchanged.

We monitor all shipments until they are delivered, thus trying to prevent problems that arise during delivery.

HOW TO PROCEED WHEN RETURNING GOODS:

  • Prepare the shipment as described below.
  • Send the goods that you will send back to the address as described below to the carrier of your choice.

HOW TO PREPARE THE SHIPMENT

The shipment must be complete (including accessories and all documentation) and in the condition in which you received it upon delivery. Attach proof of purchase to the goods. Please always use wrapping paper or cardboard so that the original packaging cannot be pasted, labeled or otherwise degraded during transport. Do not send the goods on delivery, we recommend that you insure the goods. The money will be returned to your bank account (don’t forget to mention it), usually within 3 working days of receiving the shipment. In case of returning the goods, the amount will be reduced by shipping costs (does not apply to complaints!).

VIII. METHODS OF PAYMENT

All payment methods can be selected before choosing shipping. All payment methods are included in the price of transport.

Price list for payment

PAYMENT METHOD FEES
Payment by QR code at the bank  free of charge
Transfer from account to account  free of charge
Cash on delivery   € 2.50
IX. SAFETY

You don’t have to worry about abuse when paying with credit cards. We use a proven payment gateway with a 3-D secure protocol, supported by card associations. All internal information (passwords, names, operations) is encrypted. To increase speed, it does not encrypt general information (information about individual items of goods).

X. COMPLAINTS OR EXCHANGES OF GOODS

In the event that the goods you received from us are damaged or non-functional, follow the complaint procedure. Return of goods due to withdrawal from the contract is described in point 6 of the Terms and Conditions.

RETURN POLICY

Products covered by the right to file a complaint must be handed over for assessment immediately after the defect is found, they must be clean and with the appropriate documents and description of the defect, or the marked place of the defect.

HOW TO PROCEED

The warranty period of 24 months applies to goods purchased on ADHESIVEBUMPERS.EU. Each product is accompanied by an invoice, which serves as a warranty document.

Procedure for returning goods or complaints

  1. Prepare the goods and pack them securely.
  2. Attach a cover letter describing the defect
  3. Attach a copy of the proof of purchase and your return address.
  4. Bank account number in the form of an IBAN in case of a refund.

You can make a complaint about the goods and the form must state:

  • Reason for complaint
  • Details of the product you wish to complain about
  • The way you want to resolve the complaint if approved:
    1. By exchanging goods for new goods
    2. Refund

Send us the goods you wish to claim clean, together with the completed form, to the address

Igor Bujdos SMB – ADHESIVEBUMPERS.EU – Boksanská 1345/9 – 09101 Stropkov – Slovakia

Email:  info@adhesivebumpers.eu
Telefón: (+421) 948 349 229

Mail allows you to send packages in two ways: “send to address” and “send to mail”. In order for the shipment to be delivered directly to us, send it directly to the address. The claimed goods can also be brought to the given address in person.

We will inform you about the handling of the complaint immediately after its processing, which will take place as soon as possible, if necessary, an assessment of the condition of the claimed goods within 30 days at the latest.

Thank you for taking the time to read the terms and conditions.

Your team from ADHESIVEBUMPERS.EU

These conditions take effect on 1.5.2020